Customer care

Fast and efficient solutions for easy or complex issues

The reliability of solutions by Panotec is an absolute value and an important feature of our products on the long term. Our service network gives quick and efficient support providing our customers with both detailed information and solutions to all kinds of issues they may have. Our machines are solidly built and we were therefore able to reduce service requests to a minimum. Moreover, we are managing 99% of service requests via remote support service. Our customer can access this service and open a service ticket by mail or phone via a special software. In addition to our standard remote service we also offer special remote support in order to support new customers during the first days after installation.


Monday - Friday 8.30 am to 6 pm
Telephone +39.0422.1836567


E-mail

Submit a ticket

Cliccando il link qui sotto verrai indirizzato all'area dedicata al customer service. Devi essere in possesso delle tue credenziali di accesso o richiederle all'assistenza Panotec.

Open ticket

Contact us